Updater slowness

Incident Report for Cfxre

Resolved

Monitoring the past hour has showed no issues with default settings.
Posted Oct 28, 2022 - 12:14 UTC

Update

We are no longer seeing issues with the updater backend. We have just returned all settings back to their normal values and will continue to monitor to ensure the errors do not return.
Posted Oct 28, 2022 - 11:07 UTC

Update

While bandwidth issues are still looking normal, a new issue arose with the wrong update state being cached by CloudFlare. This can be the cause for some users reporting the game not starting at all. We have deployed a fix and will continue to monitor.
Posted Oct 27, 2022 - 23:40 UTC

Update

Bandwidth usage looks to be stabilising, we will continue to monitor.
Posted Oct 27, 2022 - 22:51 UTC

Monitoring

We have increased our bandwidth capabilities and hoping this will resolve the issue, we will continue to monitor and post updates.
Posted Oct 27, 2022 - 22:04 UTC

Investigating

We are aware of connectivity issues with our Content Delivery Network since yesterday and are still working on a fix.
Due to that, some of you may still experience very slow download speed for the time being, our apologies.
Posted Oct 27, 2022 - 15:26 UTC