Service outage

Incident Report for Cfx.re

Resolved

This incident has been resolved.

Posted Aug 06, 2023 - 10:37 UTC

Update

update: the person woke up and we can finally begin to fix it

Posted Aug 06, 2023 - 10:25 UTC

Update

Update to change the affected components.

Posted Aug 06, 2023 - 10:09 UTC

Identified

We are aware of the still-ongoing service outage but are currently waiting for an individual in possession of an access credential required to access the server control panel to wake up and provide said credential.

It's Sunday morning over here so that might take a while...

Posted Aug 06, 2023 - 10:08 UTC

This incident affected: Game Services (CnL, Policy, Keymaster) and Web Services (IDMS).