Service outage

Incident Report for Cfxre

Resolved

This incident has been resolved.
Posted Feb 21, 2023 - 18:27 UTC

Monitoring

Aforementioned fixes have been implemented and we're seeing traffic come back up to normal levels.
Posted Feb 21, 2023 - 16:41 UTC

Update

Regression from our databases cluster health are affecting other services, we are implementing fixes to mitigate this.
Posted Feb 21, 2023 - 16:30 UTC

Identified

Database cluster health seems to be the cause and fixes have been implemented to resolve the issue.
Posted Feb 21, 2023 - 16:21 UTC

Investigating

We are currently investigating an issue affecting one of our database deployments. Please remain patient.
Posted Feb 21, 2023 - 15:19 UTC
This incident affected: Game Services (CnL) and Web Services (Server List Frontend, IDMS).