This incident has been resolved. If you still experience issues with your Patreon subscription, please contact us on https://support.cfx.re/
Posted Apr 01, 2023 - 20:51 UTC
Investigating
The temporary mitigation has been deployed as of ~14:00 UTC on March 30. The underlying issue is however more complicated and might be related to an issue with the integration with the Patreon API.
Posted Mar 30, 2023 - 23:16 UTC
Identified
We've started a manual resync in hopes this fixes the issue.
We're also planning to roll out a temporary fix that allows servers to still be connected to in this inconsistent state.
Posted Mar 30, 2023 - 12:32 UTC
Investigating
We are currently investigating a backend issue affecting Patreon subscription benefit assignment. Some users may be unable to connect to servers as a result.
Posted Mar 30, 2023 - 12:12 UTC
This incident affected: Web Services (Forums), Game Services (Policy), and Games (Cfx.re Platform Server (FXServer)).