Patreon sync issues
Incident Report for
This incident has been resolved.
If you still experience issues with your Patreon subscription, please contact us on
Posted Apr 01, 2023 - 20:51 UTC
The temporary mitigation has been deployed as of ~14:00 UTC on March 30. The underlying issue is however more complicated and might be related to an issue with the integration with the Patreon API.
Posted Mar 30, 2023 - 23:16 UTC
We've started a manual resync in hopes this fixes the issue.

We're also planning to roll out a temporary fix that allows servers to still be connected to in this inconsistent state.
Posted Mar 30, 2023 - 12:32 UTC
We are currently investigating a backend issue affecting Patreon subscription benefit assignment. Some users may be unable to connect to servers as a result.
Posted Mar 30, 2023 - 12:12 UTC
This incident affected: Web Services (Forums), Game Services (Policy), and Games ( Platform Server (FXServer)).